Our Differentiators
With expertise and intelligence, we operate throughout the import process, finding the best solutions and business opportunities. We're prepared to make your import journey a success.
We build our business by focusing on operational excellence and understanding the business context of each of our clients: their product, their market, their culture, their capabilities, and the opportunities that arise in the economic, financial, and legal landscape of Brazil and the world.
Operational Management
- Door-to-door management
- Customized service teams for each client
- Highly qualified and specialized Operations Managers
- Performance based on operational performance and cost targets
Tax Intelligence
- Operation planning with a view to our client's entire business chain
- Use of tax incentives validated by Complementary Law 160/2017
- Advice and alerts on changes in legislation
- Solutions for extinguishing ICMS credit balances
Logistics Planning
- Logistics team specialized in planning
- Expertise in operations with any type of cargo
- Complete management of logistics operators
- Strict process of approval of logistics operators
Financial Solutions
- Financing of the entire operation
- Inventory outsourcing (positive impact on our customers' balance sheets)
- Differentiated rating with international credit insurers
- Payment flexibility
Automation and Technology
- VISTA – exclusive real-time visibility platform
- Customized reports and indicators for each client
- Plug and play integration with players in the Foreign Trade chain
- Machine learning and automation in process execution
Advisory Intelligence
- Specialized team with extensive experience in various segments
- Complete consulting services, from planning to implementing exclusive and customized solutions
- Systemic vision of the operation, combining technical knowledge, critical analysis and innovation
Strategic diversification
Our business vision, combined with the flexibility of our system and robust financial capacity, allows us to implement operational solutions for companies of all sizes, regardless of their location or industry. This capability is evidenced by our extensive portfolio, which encompasses over 100 clients across 16 sectors, including many of the world's largest multinationals.
Solutions for all businesses
We currently have a very large order backlog, both for raw materials and other imported items. During shipment status monitoring and other related matters, Sertrading was always available to answer any questions, respond to meeting calls, or any other requests. The VISTA system is also a very helpful tool due to its ability to generate reports and track processes in detail. Therefore, today, I understand that Sertrading plays a crucial role in monitoring our orders and delivering good results.
Energy segment client
It's been motivating working with our new team. They are dedicated, attentive, and focused on overcoming challenges. We maintain a high level of alignment, cooperation, and respect, effectively upholding our goal of maintaining a long and profitable business relationship.
Client in the Cosmetics and Personal Hygiene segment
A successful partnership. From the beginning, we received excellent advice regarding the services provided by the company. Furthermore, the exclusive support available virtually 24/7 helps us move our business forward.
Automotive segment client
They are always willing to help, proposing improvements to processes and making suggestions when necessary to offer better service and cost savings.
Pharmaceutical and Life Sciences Client
