Employees, suppliers, customers, community members and other people related to Sertrading may report conduct and behavior considered inappropriate and in disagreement with the Company's Ethical Principles and Values or with current Brazilian and international legislation.
To ensure absolute confidentiality, impartiality, and appropriate handling of each situation, the procedure is conducted through an independent channel. Reports can be made anonymously or identified, ensuring that the good-faith reporter will not face retaliation, that all reports will be addressed, and that inappropriate behavior will not be tolerated.
Please provide as much detail as possible, including names, dates, documents, photos, or recordings for a more accurate investigation.
Make your complaint
