SGI Policy


Sertrading, through its foreign trade activities, is committed to raising awareness about pollutant gas emissions in transportation outsourcing, climate change, and office waste management; the quality of services provided; compliance with applicable legal requirements; and the health and safety of its employees.

Principles:

  • Pollution prevention, including awareness of pollutant gas emissions in transport outsourcing, climate change and office waste management;
  • Compliance with ISO 9001, 14001 and 45001 standards;
  • Continuous improvement of the Integrated Management System, including increasing environmental and occupational health and safety performance;
  • Customer satisfaction and employee training.

Guidelines:

  • Stakeholder environmental awareness and waste management programs;
  • Assessment and mitigation of environmental impacts and occupational hazards and risks;
  • Encouraging suppliers’ socio-environmental responsibility;
  • Monitoring and compliance with environmental and occupational health and safety legislation and practices;
  • Training, consultation and constant participation of employees;
  • Occupational health and safety, with risk prevention and worker participation;
  • Commitment to providing safe and healthy working conditions to prevent injuries and health problems.

Scope of Certifications

Integrated Management System


Outsourcing of the Foreign Trade chain, including:

  • Acquisition abroad, import and resale of products in general, in the Purchase and Sale by Order modality;
  • Import of products in general, acquired by third parties, in the Account and Order modality;
  • Management of imports promoted by third parties.

 

Non-applicability within the scope of ISO 9001:

  • Item 7.1.5 – Monitoring and Measurement Resources:
    This item does not apply to Sertrading's Management System, as the use of measuring and monitoring equipment is not required. The processes are monitored through indicators and controls described in the management system.
  • Item 8.3 – Design and Development of Products and Services:
    This item does not apply to Sertrading's Management System, as design and development are not necessary for carrying out the activities. The activities described in the scope are performed based on customer requirements and applicable regulations.
  • Item 8.5.1 – Control of Production and Service Provision (f):
    This item does not apply, as there are no production or service provision processes in which the ability to achieve planned results needs to be validated after execution, as required by this section of the standard.
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