Operating Models
Operating with a focus on import activities, we adopt operational models defined according to the particularities of each client, which includes both indirect import and BPO.

Indirect Import
We act as responsible for importing goods purchased from abroad directly by our client in the import by order and import on behalf and order models, strictly observing the guidelines of the Federal Revenue and the states of the federation regarding these modalities.
Import by Order
In this model, we are hired to purchase the merchandise abroad, carry out the import in our name and resell the nationalized products to the applicant, also called the orderer.


Import on behalf of and by order
In this model, we import the goods acquired abroad for the benefit of the contractor, called the acquirer.
What are the benefits of Indirect Import?
Specialized consultancy and more efficient processes
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Management of logistics operators
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Reduction in the cost of imported products and tax efficiency
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Outsourcing risk in process management and simplifying payment flows
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BPO (Business Process Outsourcing)
BPO represents the outsourcing of the strategic chain of an import process, resulting in reduced costs and increased business efficiency. At Sertrading, we fully manage processes on our clients' behalf, from the acquisition of goods to the import process itself.

How does it work?
In BPO, we strategically plan import activities and employ technological resources to optimize processes, taking care of all logistics: from financial aspects to product delivery.
We are always looking for the best business opportunities, using our expertise and experience to ensure a comprehensive and efficient approach.